If you have a small call center and you want to find out how to keep it under control then it might be the time to download CallCenter Simulator. This software is a free software that can help you to test your existing call centers operations. It allows you to simulate staffing needs on the real call center and to check the efficiency and performance of your present system. This tool is an application that runs on a Microsoft Windows PC. If you are interested in the download and use this application then you will need to purchase the software or obtain the trial version.
You will find that the software version of CallCenter Simulator will work with the Windows 10 operating system. However, it is strongly recommended that you try the software with the previous operating system prior to installing it on the Windows 10 machine. Many people may not be aware of this fact but Microsoft introduced some great improvements into Windows 10. These include the introduction of Microsoft Office applications which are available free of charge. If you are still using the Windows XP operating system then you should upgrade to the latest version of Windows.
Call Center Simulator can be downloaded from the internet at no cost. Before trying out the software you will have to enter some information about your current call center needs. This application is designed in such a way so as to create the most ideal staffing model for call centers irrespective of their size and operational needs. You will also be able to test out the service quality of the software and find out whether the calls are routed in a timely manner. The software is designed in such a way so as to allow the user to optimize on the call routing capacity while meeting the varied functional requirements.